• Please note that these packages are customizable, which means that you will be able to make changes to the itinerary/activity if you so desire
• Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc., are not included
• In case your package needs to be cancelled due to any natural calamity, weather conditions etc. Crystal Travel India Pvt. Ltd. shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors
• If payment is not made as per the schedule provided in the first booking confirmation e-mail, Crystal Travel India Pvt. Ltd. reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy.
• The passenger names in the booking form should be exactly as per passports or Govt. ID Proof. Crystal Travel India Pvt. Ltd. will not bear any liability for the name change fee, if incorrect names and ages have been added at the time of booking.
• Standard check-in time at the hotel is normally 2:00 pm and check-out is 11:00 am. An early check-in, or a late check-out is solely based on the discretion of the hotel
• In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category
• Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject to the hotel’s policy
• Crystal Travel India Pvt. Ltd. reserves the right to change/modify or terminate the offer any time at its own discretion and without any prior notice.
• Flight or Hotel Cost can change without any prior notice.
• Transportation provided will be as per itinerary only (not at disposal)  
• Package rates are subject to change without prior notice

Refunds:

• The company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc.

Hotels:

• Standard hotel check-in time for hotels is from 1400 hours and check-out time is 1200 hours.
• Certain Holiday packages may have black-out dates during certain periods of the year on account of exhibitions, events or trade fairs.

0 to 25 days prior to arrival/ no show / early departure: 100% charges will be applicable.